Welcome, Guest.
Please login or register.
Fishy Forum Fishy Boards Archive › Chester Disabled supporter
Users Browsing Forum
No Members and 221 Guests

Chester Disabled supporter

  This thread currently has 7,029 views. Print
4 Pages 1 2 3 4 Next All Recommend Thread
GrimRob
April 13, 2014, 8:51pm

Moderator
Posts: 12,630
Posts Per Day: 2.12
Reputation: 69.92%
Rep Score: +76 / -34
Approval: +13,343
Gold Stars: 113
Chester fan Julie was shocked how a disabled Chester supporter was treated by the GTFC ticket office staff.

http://www.thefishy.co.uk/story.php?id=8502609


'Tis better to have loved and lost than never to have loved at all.  
~ Alfred Lord Tennyson

Logged Offline
Site Private Message Skype
LH
April 13, 2014, 8:57pm

Moderator
Posts: 11,439
Posts Per Day: 1.92
Reputation: 71.54%
Rep Score: +30 / -13
Approval: +18,389
Gold Stars: 169
The GTFC ticket office staff displaying poor customer service?  Whatever next?
Logged
Private Message
Reply: 1 - 31
StiggsGTFC
April 13, 2014, 9:56pm

Cocktail Drinker
Posts: 1,831
Posts Per Day: 0.31
Reputation: 77.08%
Rep Score: +9 / -3
Approval: +41
What is the definition of disabled in terms of football clubs?

Genuine question as it must be extremely difficult as to where you draw the line.

Doesn't excuse not treating anyone with respect though....

Logged Offline
Private Message
Reply: 2 - 31
Rodley Mariner
April 13, 2014, 10:01pm
Special Brew Drinker
Posts: 7,798
Posts Per Day: 1.37
Reputation: 78.86%
Rep Score: +63 / -17
Location: Farsley, Leeds
Approval: +13,215
Gold Stars: 176
Sounds awful. Maybe the Trust could raise it with the Club.
Logged Offline
Private Message
Reply: 3 - 31
jamesgtfc
April 13, 2014, 10:47pm
Vodka Drinker
Posts: 5,996
Posts Per Day: 1.16
Reputation: 79.95%
Rep Score: +20 / -5
Approval: +12,813
Gold Stars: 187
Absolutely disgraceful. Doesn't matter how established a club or business is, this kind of service in 2014 is completely unacceptable.
Logged Offline
Private Message
Reply: 4 - 31
HackneyHaddock
April 13, 2014, 10:50pm
Fine Wine Drinker
Posts: 1,367
Posts Per Day: 0.34
Reputation: 89.49%
Rep Score: +17 / -1
Approval: +3,619
Gold Stars: 1
That's very sad to read and I hope the club reimburse the supporters and makes a full apology.  It sounds like a terrible way to treat a guest; effectively calling them a liar and a cheat in front of their family and friends and a room full of strangers.

If the club isn't going to have a simple reciprocal arrangement with other clubs to ensure supporters with disabilities can get the correct tickets, then they at least need to make it clear what the qualifying conditions are, and to better train their staff.  Not a good reflection on the club at all.
Logged Offline
Private Message
Reply: 5 - 31
Theimperialcoroner
April 13, 2014, 11:32pm

Moderator
Posts: 6,256
Posts Per Day: 1.05
Reputation: 91.79%
Rep Score: +47 / -3
Location: Little hale
Approval: +5,088
Gold Stars: 93
I hope the club look at sorting it. I'll raise Shrewsbury as a beacon of how it should be done; When we last played there, my leg was in a bad way, being readied for a skin graft and other stuff. Whilst not disabled in any permanent sense, I called them in advance for advice, they were fantastic, arranging for us to park next to the stand and having someone escort me to my seat to make sure I got there safely. That's the standard GTFC should aspire to, not mealy-mouthness from Ticket Office staff.


Batch, Crombie, Moore K, Wiggington, Cumming, Waters, Bonnyman, Ford, Emson, Drinkell, Whymark. Love you all, You are the reason I'm on here. You've had help from Todd, Handyside, Futcher P, Groves, Mendonca, Macca etc etc etc. Up The Mariners!!!!!!!!!
Logged Offline
Private Message
Reply: 6 - 31
LH
April 13, 2014, 11:36pm

Moderator
Posts: 11,439
Posts Per Day: 1.92
Reputation: 71.54%
Rep Score: +30 / -13
Approval: +18,389
Gold Stars: 169
Quoted from Theimperialcoroner
I hope the club look at sorting it. I'll raise Shrewsbury as a beacon of how it should be done; When we last played there, my leg was in a bad way, being readied for a skin graft and other stuff. Whilst not disabled in any permanent sense, I called them in advance for advice, they were fantastic, arranging for us to park next to the stand and having someone escort me to my seat to make sure I got there safely. That's the standard GTFC should aspire to, not mealy-mouthness from Ticket Office staff.


This is exactly how it should be - a common sense approach. If you'd bought tickets on row Z in advance for a match and broke your legs in the mean time you'd expect them to let you switch to a wheelchair slot if you brought one with you on the day wouldn't you?

You've got to have stone cold veins to make someone prove they're disabled. Sickening.
Logged
Private Message
Reply: 7 - 31
davmariner
April 14, 2014, 12:09am
Vodka Drinker
Posts: 7,012
Posts Per Day: 1.21
Reputation: 78.9%
Rep Score: +37 / -10
Approval: +4,860
Gold Stars: 75
Surprise, surprise. There are a couple of idiots that work in the ticket office.


Up The Mariners!
Logged Offline
Private Message
Reply: 8 - 31
lowerfindus
April 14, 2014, 12:19am

Lager Top Drinker
Posts: 343
Posts Per Day: 0.06
Reputation: 74.7%
Rep Score: +7 / -3
Location: Cleethorpes
Approval: +202
Gold Stars: 2
No surprise as our ticket office are / have always been second rate.


Never drink in a pub with a flat roof.
Logged Offline
Private Message
Reply: 9 - 31
4 Pages 1 2 3 4 Next All Recommend Thread
Print

Fishy Forum Fishy Boards Archive › Chester Disabled supporter

Back to top of page

This is not an official forum of Grimsby Town Football Club, the opinions expressed are those of the individual authors. If you see an offensive post then click "Report" on the relevant post. Posts will be deleted at the discretion of the moderators whose decision is final. Posts should abide by the Forum Rules. IP addresses of contributors together with dates and times of access are stored. The opinions and viewpoints expressed by contributors to The Fishy are their own and not necessarily those of The Fishy. The Fishy makes no claims that information dispersed through this forum is accurate or reliable. Also The Fishy cannot be held liable for any statements made by contributors of The Fishy.