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Ticket stupidity?

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HertsGTFC	July 26, 2015, 3:14pm
Barley Wine Drinker Posts: 14,089 Posts Per Day: 4.26 Reputation: 75.4% Rep Score: +29 / -10 Location: Stevenage Approval: +22,909 Gold Stars: 228	Could someone tell me what I am missing here? Kiddy tickets go on sale to season ticket holders tomorrow, great I thought bearing in mind I will be at work in central London I thought I would ring and book ours and get them posted out. So I asked about this yesterday to be told I had to wait until Wednesday as they where not taking phone bookings till then? I did point out that we where season ticket holders but still got the brush off??? "Crombie you would have got to that if you weren't such a fat ba%$@rd" - George Kerr, inspiration from the dug out 70s style
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Grantham_Mariner	July 26, 2015, 3:27pm
Season Ticket Holder Posts: 4,770 Posts Per Day: 0.80 Reputation: 91.39% Rep Score: +23 / -1 Location: NG31 9LP Approval: +3,184 Gold Stars: 51	Its about time we had an exile season ticket procedure. Other clubs do. Quite simple you register you season ticket/s with ticket office. They mark you book 'EXILE'  You give them a password. They have a card index, so when you phone they look you up, confirm password, and mark card (instead of hole/mark in your season ticket book) and sell you tickets for collection or post. SIMPLE. ARE YOU LISTENING GTFC TICKET OFFICE. If the football is bad you can always watch the gulls.
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Chrisblor	July 26, 2015, 4:04pm
Elemér Berkessy Vodka Drinker Posts: 7,265 Posts Per Day: 1.22 Reputation: 72.75% Rep Score: +51 / -20 Location: somewhere along the m180 Approval: +8,790 Gold Stars: 234	ffs, one of the main reasons I bought a season ticket this year was so I could easily purchase tickets to popular games. I needn't have bothered if this is how the club treats season ticket holders who can't physically visit blundell park during the priority sales window. gary jones
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BIGChris	July 26, 2015, 4:11pm
Season Ticket Holder Posts: 11,800 Posts Per Day: 1.97 Reputation: 74.94% Rep Score: +70 / -24 Approval: +2,654 Gold Stars: 6	Am I missing something? From reading the OP the club hasn't said you cannot order over the phone, just that you have to wait 2 days, still 10 days before the game, presumably because they are expecting a rush and available staff will be serving at the counter for this and the opening home games.
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Chrisblor	July 26, 2015, 4:22pm
Elemér Berkessy Vodka Drinker Posts: 7,265 Posts Per Day: 1.22 Reputation: 72.75% Rep Score: +51 / -20 Location: somewhere along the m180 Approval: +8,790 Gold Stars: 234	If they're so busy, they could easily resolve this problem by putting the tickets up for sale on the club shop website for sale while requring you to enter your name / seat details / book number? Not providing a clear method for exiled season ticket holders (who've splashed out a lot of money on their ticket and on travel to each home match) to purchase tickets in high demand is just poor customer service. I contacted the club over twitter about this last week and never received a response. From this thread it sounds like if I'd phoned up to ask they'd have fobbed me off as well - again it's just poor to treat your most loyal / dedicated customers in that manner. gary jones
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HertsGTFC	July 26, 2015, 4:30pm
Barley Wine Drinker Posts: 14,089 Posts Per Day: 4.26 Reputation: 75.4% Rep Score: +29 / -10 Location: Stevenage Approval: +22,909 Gold Stars: 228	Quoted from BIGChris Am I missing something? From reading the OP the club hasn't said you cannot order over the phone, just that you have to wait 2 days, still 10 days before the game, presumably because they are expecting a rush and available staff will be serving at the counter for this and the opening home games. Fair point, a web fix for this problem would help everybody I reckon. "Crombie you would have got to that if you weren't such a fat ba%$@rd" - George Kerr, inspiration from the dug out 70s style
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mimma	July 26, 2015, 4:43pm
Brandy Drinker Posts: 2,649 Posts Per Day: 0.44 Reputation: 85.27% Rep Score: +15 / -2 Approval: +5,564 Gold Stars: 78	Perhaps Kiddy haven't sent us the tickets yet, so there isn't any to send out.
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Caesar	July 26, 2015, 5:02pm
Fine Wine Drinker Posts: 1,050 Posts Per Day: 0.26 Reputation: 83.37% Rep Score: +12 / -2 Location: London Approval: +1,799	This talk is getting me really worried I won't get tickets, trust member so think I can get them Friday, surely we are not going to sell out our allocation? would be truly amazing support if we did.
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Garth	July 26, 2015, 6:59pm
Season Ticket Holder Posts: 11,493 Posts Per Day: 1.92 Reputation: 80.75% Rep Score: +55 / -13 Approval: +4,921 Gold Stars: 26	Stop panicking, there will be plenty to go around
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codcheeky	July 26, 2015, 7:08pm
Cocktail Drinker Posts: 1,955 Posts Per Day: 0.38 Reputation: 83.82% Rep Score: +23 / -4 Approval: +1,251 Gold Stars: 31	Quoted from Garth Stop panicking, there will be plenty to go around Wouldn`t be at all surprised if we sold this out
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